Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod not recognized since iTunes Update

Since downloading the newest version of iTunes I get the following message when connecting my iPod Nano version 7: "An iPod has been detected but cannot be properly identified." Nothing else on my computer has changed or updated. Is anyone else having this issue? Does anyone know how to fix it?

iPod nano (7th generation)

Posted on Feb 4, 2014 11:27 AM

Reply
2 replies

Feb 23, 2014 8:22 AM in response to Vandal94

This came from another thread, but worked for me. Problem is with newest iTunes 4.62. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

Ipod not recognized since iTunes Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.