Why won't Mavericks download past a certain point?

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Why won't Mavericks download past a certain point?

HELP!

I have been trying to download OS X Maverick for over a week now. The download never moves past 2.21 GBs (of the total 5.29 GB). I have restarted, cleared computer space and even rebooted according to the link below. Everything goes smoothly until 2.21 GB, always. After about 15 minutes being stuck, I recieve a message that says "OS X Mavericks could not download" and then red writing saying "An error has occured" appears in the place of the progress bar. PLEASE HELP ME. Please.

https://discussions.apple.com/thread/5557885?answerId=23777425022#23777425022

I'm not sure if this changes anything, but under "About This Mac" it just says "OS X Version 10.8.5" and it doesn't mention Mountain Lion.

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Feb 4, 2014 3:13 PM

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Answer 1

Olivia Bay Author

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Feb 4, 2014 3:24 PM in response to Olivia Bay

I'm also now looking under "About This Mac" to check the memory/storage requirements Apple outlines here: http://support.apple.com/kb/HT5842?viewlocale=en_US&locale=en_US

Under the "Memory" tab, it says I have two 2 GB slots (4GBs installed total), both of which are full. Could this be it? If so, how do I empty a memory slot. I have a hardrive if it can be put on there.

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Answer 2

Feb 8, 2014 2:39 AM in response to Olivia Bay

I'm having the same issue it always stops at 2.21 GB and nothing works.
If you figured out the issue please let me know.

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