I updated my Itunes two days ago to . Now my itunes will not recognize my Ipad or Iphone 5. I have iOS 7.0.4.
I have Windows 8. My computer is a Dell. It is about six months old. I have two different cables, and tried both. It will import my photos, so I know my computer is seeing the two devices, but nothing beyond that. I tried uninstalling and reinstalling itunes. I have shut down and restarted multiple times. I checked and I do not have a driver issue on my computer. Everything worked just fine before I did the update....
I have tried everything I can think of. I tried to Bluetooth versus using the cord, but for some reason I am unable to do that so that is not an option.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.