1 Reply Latest reply: Feb 6, 2014 11:51 AM by jason269
Angiinkc Level 1 Level 1 (0 points)

I updated my Itunes two days ago to .  Now my itunes will not recognize my Ipad or Iphone 5.  I have iOS 7.0.4.

 

I have Windows 8.  My computer is a Dell.  It is about six months old.  I have two different cables, and tried both.  It will import my photos, so I know my computer is seeing the two devices, but nothing beyond that.  I tried uninstalling and reinstalling itunes.  I have shut down and restarted multiple times.  I checked and I do not have a driver issue on my computer.  Everything worked just fine before I did the update....

 

 

I have tried everything I can think of.  I tried to Bluetooth versus using the cord, but for some reason I am unable to do that so that is not an option. 

 

HELP!!!


iPhone 5, iOS 7.0.4