HT201413: Resolve issues between iTunes and third-party security software

Learn about Resolve issues between iTunes and third-party security software
serina24
Level 1 (0 points)

Q: an unknown error occurred (1015) to which part of the iphone 3 is refer to

Hi

i want to update my iphone and when i'm contected to my itunes and when the proces is finishing it shows a message saying " an unknown error occurred (1015)" and i want to know which part of the iphone 3 is this message refer to. Please help me understand what is is meaning.

iPhone 3G, iOS 3.0

Posted on Feb 4, 2014 2:56 PM