Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Passcode access

So, I followed the directions in this article, but I can't get to the point of restoring the iPad. I can see the iTunes screen but nothing happens. This is my first apple device so, I am there might be something I am missing.

iPad

Posted on Feb 4, 2014 2:58 PM

Reply
Question marked as Best reply

Posted on Feb 4, 2014 3:13 PM

So when you go to plug the iPad into the chord which is already attached to the computer, and you are holding the home button, does the apple logo come up on the iPad?

If you continue to hold the home button, does the iTunes graphic with a cable coming out of it appear?

1 reply

Passcode access

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.