Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

itunes 11.1.4 doesn't recognize iphone

i am running Windows 8 (ugh) and can't get itunes 11.1.4 to see my iphone 4, IOS 7.0.4. This has just recently started (my last backup thru itunes was 1/9/14.) Also, the pc sees the phone as it appears in the devices & drivers section of my directory. I can move pictures from my iphone, too.


When I plug the usb cord into my computer, i now get a message on my iphone about whether or not to trust this computer. I say yes & then I can see it in the directorys. This is new - it didn't use to do this.


I have repaired itunes from the control panel & have double checked the settings for Apple Mobile Device as per the discussion http://support.apple.com/kb/ts1538


Any suggestions would be appreciated

iPhone 4, iOS 6

Posted on Feb 4, 2014 7:29 PM

Reply

There are no replies.

itunes 11.1.4 doesn't recognize iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.