darkeale
Level 1 (0 points)

Q: Wifi slow and dropping out on Mac Mini

Hi,

 

I have a new Mac Mini but the Wifi connection is slow and keeps dropping out every few minutes. I have a Windows laptop on the same desk that connects fine and has a fast connection so I don't think the router or position of the Mac is an issue. I have tried the steps posted in another thread but they haven't helped:-

 

Hi, this has worked for a few...

 

Though all of these steps may or may not be needed, I'm including them all.

 

Make a New Location, Using network locations in Mac OS X ...

 

http://support.apple.com/kb/HT2712

 

10.5, 10.6, 10.7 & 10.8…

 

System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

 

 

10.5.x/10.6.x/10.7.x/10.8.x instructions...

 

System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

 

The interface that connects to the Internet should be dragged to the top of the list.

 

If using Wifi/Airport...

 

Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.

Re: My Mac Mini loses wifi connectivity once every other hour...

 

 

I have updated to Mavericks and have all updates installed. Does anyone have any other suggests that I can try?

 

Thanks!

Mac mini, OS X Mavericks (10.9)

Posted on Feb 5, 2014 12:20 AM

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darkeale

Q: Wifi slow and dropping out on Mac Mini

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  • Helpful answers

  • by lllaass,

    lllaass lllaass Feb 5, 2014 4:29 AM in response to darkeale
    Level 10 (189,440 points)
    Desktops
    Feb 5, 2014 4:29 AM in response to darkeale

    Is there anything adajacent to the Mini that would hinder the wifi signal? I used to hav my external HD on top of my Mini and had similar proboems to your. When I moved the HD to under the Mini the problems were resolved.

    Also are you using an externa HD?

    http://www.macobserver.com/tmo/article/usb-3.0-hard-drives-can-cause-wi-fi-inter ference

  • by Linc Davis,

    Linc Davis Linc Davis Feb 5, 2014 1:16 PM in response to darkeale
    Level 10 (208,000 points)
    Applications
    Feb 5, 2014 1:16 PM in response to darkeale
    Back up all data before making any changes.
         
    Step 1
      

    Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.

      
    Step 2
       
    Run Software Update and install all available updates for OS X or your computer's firmware.

    Step 3

    If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.

    From that same menu, select Open Bluetooth Preferences. If the box labeled Discoverable is checked, uncheck it. Click the Advanced button, and in the sheet that opens, uncheck the top three boxes, if any are checked. Click OK. Enable Bluetooth and test again.

    If the application called "Bluetooth Setup Assistant" is running, quit it (not applicable to OS X 10.9 or later.)

      
    Step 4

    Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.

    Step 5

     

    Reset the System Management Controller.

    Step 6

    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.

  • by darkeale,

    darkeale darkeale Feb 6, 2014 3:28 AM in response to darkeale
    Level 1 (0 points)
    Feb 6, 2014 3:28 AM in response to darkeale

    Thanks for all the suggestions!

     

    I tried unplugging all USB devices but that didn't resolve the issue.

     

    I read somewhere else about changing the channel that the router is using, so I have changed this from Auto to CH1. So far, everything has been working fine. Fingers crossed it stays that way!