HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch
Learn about Get help with hardware features on your iPhone, iPad, and iPod touch
-
All replies
-
Helpful answers
-
Apr 3, 2014 12:15 PM in response to applemad2by ustfms_mac_USER,Using my iP5s 32GB running iOS 7.1, I consistently get "Poor GPS Signal." I contacted Tech Support and was told this was a KNOWN ISSUE, and that I should contact the iTunes store FOR A REFUND! <--YES, that is what "Jerry" in tech support at TomTom (866) 486-6866 told me!
Apple assures me that the GPS function WORKS on the iP5s - I just haven't found the App that can navigate...
I am disappointed that TomTom would offer an App that it KNOWS NOT to work on specific hardware (iPhone 5s) on the iTunes store; I am petitioning Apple/iTunes to REMOVE the app for sale, OR at least state that the APP does not work on the iPhone 5s (iOS 7.1).
What a WASTE OF TIME!
-
Apr 3, 2014 12:32 PM in response to applemad2by GeekBoy.from.Illinois,I have not used the TomTom app myself, but I have an iPhone 5 and it has no issues with the GPS functionality. Does your Apple Maps app work properly? If not, consider making a Genius Bar appointment and have your iPhone checked to see if it is malfunctioning. Depending upon when you purchased your iPhone and if you purchased Apple Care/Apple Care+for your iPhone.