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Q: My GPS has stopped working.

I use Tomtom and the status bar always says poor GPS reception, even if I leave it on for a few hours. Ive reset network, location with no result. Ive taken sim out, turned it off with no gain. Please help.

imac, Mac OS X (10.5.4)

Posted on Feb 5, 2014 6:37 AM

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Q: My GPS has stopped working.

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  • by ustfms_mac_USER,

    ustfms_mac_USER ustfms_mac_USER Apr 3, 2014 12:15 PM in response to applemad2
    Level 1 (0 points)
    Apr 3, 2014 12:15 PM in response to applemad2

    Using my iP5s 32GB running iOS 7.1, I consistently get "Poor GPS Signal." I contacted Tech Support and was told this was a KNOWN ISSUE, and that I should contact the iTunes store FOR A REFUND! <--YES, that is what "Jerry" in tech support at TomTom (866) 486-6866 told me!

     

    Apple assures me that the GPS function WORKS on the iP5s - I just haven't found the App that can navigate...

     

    I am disappointed that TomTom would offer an App that it KNOWS NOT to work on specific hardware (iPhone 5s) on the iTunes store; I am petitioning Apple/iTunes to REMOVE the app for sale, OR at least state that the APP does not work on the iPhone 5s (iOS 7.1).

     

    What a WASTE OF TIME!

  • by GeekBoy.from.Illinois,

    GeekBoy.from.Illinois GeekBoy.from.Illinois Apr 3, 2014 12:32 PM in response to applemad2
    Level 4 (2,814 points)
    Apr 3, 2014 12:32 PM in response to applemad2

    I have not used the TomTom app myself, but I have an iPhone 5 and it has no issues with the GPS functionality.  Does your Apple Maps app work properly?  If not, consider making a Genius Bar appointment and have your iPhone checked to see if it is malfunctioning.  Depending upon when you purchased your iPhone and if you purchased Apple Care/Apple Care+for your iPhone.