I am trying to turn-off "Find My iPhone" but it is "greyed-out" which willnot allow me to gon thru Settings to turn it off. any suggestions?

I am trying to turn-off "Find My iPhone" but it is "greyed-out" which willnot allow me to gon thru Settings to turn it off. any suggestions?

iPhone 4, iOS 6.1.3

Posted on Feb 5, 2014 11:34 AM

Reply
2 replies

Feb 7, 2014 2:25 PM in response to C Stanford

Hi C Stanford!


Here is an article that will help you troubleshoot this issue:


iCloud: Remove your device from Find My iPhone

http://support.apple.com/kb/ph2702


Remove an iOS device or Mac on which you can’t turn off Find My iPhone

If you can’t turn off Find My iPhone on the device, turn off the device so it goes offline, then remove it from Find My iPhone on iCloud.com.

Note: If you have an iOS device, you can also remove your device by first erasing it—just follow the instructions below to remove a device you don’t have. You can later restore the device from an iCloud or iTunes backup.

  1. Turn off the device.
  2. Sign in to icloud.com/#find on another computer with your Apple ID (the one you use with iCloud).
    If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
  3. Click All Devices, select the offline device, then click Remove from Account. If you don’t see Remove from Account, click All Devices again, then click the Delete (x) button next to the device.
    If the device comes online again, it will reappear in Find My iPhone. To make sure your device doesn’t reappear, turn off Find My iPhone on the device (follow the instructions above to remove an iOS device or Mac), or if you have an iOS device, you can erase it, then remove it (follow the instructions below to remove an iOS device you no longer have).

Take care, and thanks for visiting the Apple Support Communities.


Cheers,

Braden

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am trying to turn-off "Find My iPhone" but it is "greyed-out" which willnot allow me to gon thru Settings to turn it off. any suggestions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.