zehrra
Level 1 (0 points)

Q: camera of my macbook doesn't work well anymore. Shall I go to the genius bar?

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MacBook Pro (Retina, 13-inch, Late 2012), OS X Mavericks (10.9.1)

Posted on Feb 5, 2014 12:30 PM

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zehrra

Q: camera of my macbook doesn't work well anymore. Shall I go to the genius bar?

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  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Feb 5, 2014 1:05 PM in response to zehrra
    Level 9 (57,660 points)
    Feb 5, 2014 1:05 PM in response to zehrra

    Please provide details regarding "doesn't work well."

     

    Please detail ALL you have done so far in the way of troubleshooting?   Need this info to avoid the been there done that scenarios.  Did you try the suggestions in the KB Article http://support.apple.com/kb/HT2090 How to Troubleshoot iSight?

     

     

    If you are still under warranty and/or have AppleCare, call them.  Let them deal w/it.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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