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I tried to download ITunes and received the following error;



Apple Application Support was not found


Apple Application Support is required to run ITunes. Please uninstall

ITunes, then install ITunes again


Error 2 (Windows error 2)



this is what I received, I unistalled and reinstalled 4 times with no relief any answers out there

Posted on Feb 5, 2014 1:38 PM

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1 reply

Feb 5, 2014 1:43 PM in response to rustyk9

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.


Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:


http://www.apple.com/itunes/download/


Download and install the free trial version of WinRAR:


http://www.rarlab.com/


Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").


Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.


Does it install properly for you?


If instead you get an error message during the install, let us know what it says. (Precise text, please.)

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