set up for printing with HP Designjet 500ps (Using Mac os 10.4.11 Printer is set up correctly showing on Mac-Updates installed but still won't print-Printer shows TIME OUT)

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graeme239 Author

Level 1

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set up for printing with HP Designjet 500ps (Using Mac os 10.4.11 Printer is set up correctly showing on Mac-Updates installed but still won't print-Printer shows TIME OUT)

Set up for HP Designjet 500ps using Mac os x 10.4.11 Does any one know where to upload

Leopard os x 10.5 The printer will not print until I have the updated software. Ebay sell the

disc on their auction site, but only on disc not a download which is more convenient & faster

to get in a hurry.The software installed in the mac is working the way it should & showing up

as it would but it seems as though there is a driver that's needed. The results in any articals

that I have read suggest you don't need any drivers if you use HP EasyPhotoSoftware installed.

PowerMac, Mac OS X (10.4.11), Updated

Posted on Feb 5, 2014 2:52 PM

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Answer 1

kostby

Level 4

2,940 points

Feb 6, 2014 1:41 PM in response to graeme239

Welcome to Apple Support Communities. We're users here, not "Apple Inc."

You might have better a response to your questions by posting them in the OS X 10.4 Tiger forums: https://discussions.apple.com/community/mac_os/mac_os_x_v10.4_tiger

or in the PowerMac forums:

https://discussions.apple.com/community/desktop_computers/power_macof

This forum is for OS X 10.6 Snow Leopard. Since that version won't run on your PowerMac, you're not likely to get many helpful responses here.

In any case, I'll try to offer some basic troubleshooting suggestions:

The PS designation on your printer denotes the PostScript printer language. Is your applications software and current printer driver configured to send PostScript (or HP-GL or HP-PCL or ???)

Does ANY application print anything (even gibberish) to the printer?

HP still shows a DesignJet 500 series raster driver for OS X 10.4 Tiger available to download here:

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/? sp4ts.oid=377952&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Di dx%253D%257CswItem%253Dpl_97046_1%257CswEnvOID%253D2072%257CitemLocale%253D%257C swLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTo k=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

Does the printer time-out with every program, or just one? Have you tried another cable?

OS X 10.5 Leopard is no longer sold by Apple. It was never sold as a download, sold only on CD/DVD disc. Discs might still be available for purchase on eBay.

OS X 10.6 "Snow Leopard" is the oldest version of OS X still sold by Apple, and it too is available ONLY on CD/DVD for $20, but it will not run on your PowerMac, because Snow Leopard requires an Intel processor: os x snow leopard requirements

HP DesignJet 500 basic printer documentation is available as a pdf document and downloadable file here: http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=2 5301&ac.admitted=1391720518005.876444892.199480143

How is the printer connected to the computer? Are you using a USB interface, a Centronics 'Parallel' interface, or a JetDirect network interface?

It appears that the network timeout default for the printer was 30 minutes, but it can apparently be set in the range of anything 30-seconds and longer. The manual notes that some software does not send an 'end of job' postscript marker, so that is the reason for the time-out setting.

http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docD isplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_kbDocDisplay=do cDisplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.rst_kbDoc Display=wsrp-resourceState%3DdocId%253Demr_na-c00749274-1%257CdocLocale%253Den_U S&javax.portlet.endCacheTok=com.vignette.cachetoken

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