ipod not connecting to itunes

Question

ipod not connecting to itunes

Im having problems connecting my ipod to itunes, i keep getting an error message an ipod has been detected but cannot be identified properly. I tried uninstalling itunes and still no success.

iPod nano, Windows 8

Posted on Feb 6, 2014 3:00 AM

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Answer 1

matt00

Level 5

4,041 points

Feb 8, 2014 12:47 PM in response to Pinkyndabrain

Hey Pinkyndabrain,

Thanks for the question. The following article outlines the error message you are receiving, along with a potential resolution:

iPod nano: Error message saying that iPod 'could not be identified properly'

http://support.apple.com/kb/TS3218

Thanks,

Matt M.

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