Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV Sound issues

Ok. So I have recently got Apple TV, which is connected to my TV by Hdmi and I use the optical audio output to connect to my hifi. I don't know how to control where the sound goes to. Sometimes I can't get any sound at all and have to reboot the tv.

Apple TV

Posted on Feb 6, 2014 8:07 AM

Reply
1 reply

Feb 6, 2014 9:21 AM in response to Pjbelfast76

Welcome to the Apple Community.


You may have a faulty HDMI card in the TV, however you should also be able to get audio over optical...


Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.


If you are using a sound system/receiver, make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.


Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

Apple TV Sound issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.