Q: Unable to set up my personal hotspot

i am trying to set up my personal hotspot and its telling me to contact the carrier abd when i do they stated that its an apple issue...now i dont know what to do. i am using the iOS 7.0.4 device apple 5s

iPhone 5s, iOS 7.0.4

Posted on Feb 6, 2014 12:15 PM

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Q: Unable to set up my personal hotspot

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by ChrisJ4203,

ChrisJ4203 Feb 6, 2014 12:17 PM in response to cooljoe47
Level 9 (59,919 points)

iPhone

Feb 6, 2014 12:17 PM in response to cooljoe47

The carrier has to support Personal Hotspot and your account has to be provisioned for Hotspot. Check back with your carrier and make sure those things are in order first. If they are, then check this support document. http://support.apple.com/kb/TS2756
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by cooljoe47,

cooljoe47 Feb 6, 2014 12:22 PM in response to ChrisJ4203
Level 1 (0 points)

Feb 6, 2014 12:22 PM in response to ChrisJ4203

thanks much...i will visit them again tomorrow
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by ChrisJ4203,

ChrisJ4203 Feb 6, 2014 12:23 PM in response to cooljoe47
Level 9 (59,919 points)

iPhone

Feb 6, 2014 12:23 PM in response to cooljoe47

You're welcome.
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Q: Unable to set up my personal hotspot

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by ChrisJ4203,

by cooljoe47,

by ChrisJ4203,

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