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My Ipod touch has frozen it will not turn of or unlock

My ipod touch does not let me swipe to unlock or turn off .It seems like its frozen but it still charges and has the correct time showing.

iPod touch, iOS 7.0.1

Posted on Feb 6, 2014 12:34 PM

Reply
1 reply

Feb 8, 2014 9:51 AM in response to alistairegbr

Hey alistairegbr!


Try using this article to troubleshoot this issue with your iPod touch:


Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/ht1430


If you are still experiencing the issue, you may want to try restoring the iPod touch:


Use iTunes to restore your iOS device to factory settings

http://support.apple.com/kb/ht1414


Thanks for being a part of the Apple Support Communities!


Cheers,

Braden

My Ipod touch has frozen it will not turn of or unlock

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