Previous 1 2 3 Next 36 Replies Latest reply: Feb 16, 2014 11:51 AM by bobseufert Go to original post
  • bobseufert Level 6 Level 6 (8,935 points)

    Emails get auto-deleted from your iPad according to the length of time you choose to sync with your email account. Only emails you deleted get deleted from your email account. The auto-deleted emails are waiting for you if you log into your account via Safari.

  • andyr. Level 1 Level 1 (0 points)

    How do I turn off the auto delete?

  • bobseufert Level 6 Level 6 (8,935 points)

    Go to settings> mail, contacts, calendars> accounts, tap mail> mail days to sync > no limit.

  • andyr. Level 1 Level 1 (0 points)

    I don't see "mail days to sync"?

  • bobseufert Level 6 Level 6 (8,935 points)

    The top of the page should have your email address, at the bottom of the page above delete account should be mail days to sync

  • andyr. Level 1 Level 1 (0 points)

    I still don't see anything for mail days to sync?  I am in the section your mentioned and see the account with email address on the top of the page, but below that is mail with an on/off and a notes with an on/off.  The delete account is below that. 

  • andyr. Level 1 Level 1 (0 points)

    One more setting that I did stumble upon, in notification center, mail, then "show in notification center".  The heading is include and then the options are 1 unread item, or 5, 10, or 20 unread items.  What is this? 

  • bobseufert Level 6 Level 6 (8,935 points)

    You're on the right page. Maybe it's the difference in email providers that you don't have it, I don't know for sure. With all the trouble you've been having with mail maybe downloading the Aol. app is the way to go. The 5, 10, etc., are the mail that show up on the Notification center, thats the screen you pull down from the top of the screen. Maybe a stop by the Apple Store would be helpful, they should have you straightened out in no time.

  • andyr. Level 1 Level 1 (0 points)

    Getting a little sidetracked here, got one more setting question.  What is "fetch new data"?  It's currently off, when I push on the fetch new data, it goes to a push option, which is off.  Each email address I have has a check next to push, but at the bottom of the page the fetch is set to manually? 

  • bobseufert Level 6 Level 6 (8,935 points)

    Fetch new data is how often your email updates when you have your iPad turned off. Turn that on and your email is waiting for you when you wake up. If you don't have it already download "iPad User Guide for IOS 7" free from the iBooks store. Hopefully it will help answer your questions.

  • andyr. Level 1 Level 1 (0 points)

    I had a one to one today and find that some of the people are good and some aren't.  I didn't get very far today, to be honest, I've received more help from this forum than anywhere else.  That's why I keep coming back. 

     

    I want to use the Apple mail and get away from aol.  Part of it is me getting to used to the ipad and Apple in general. 

  • andyr. Level 1 Level 1 (0 points)

    I just read in another post that the mail days to sync isn't available in ios7, if so, that's why I can't find it?  Can anyone confirm that? 

     

    For the fetch, it says that the schedule is used when the push is off?  My push is on, should it be off?  The fetch is set to manual?  I'm sorry, but if someone can break this down a bit more I'd really appreciate it. 

     

    When I pull down the notification center I see a calendar, but nothing about email.  I sent myself a new email from my mac and have the option set to 20 unread items.  The email went through, but still unsure what I'm supposed to see on that notification center page? 

     

    Thanks Bob for the mention of the user guide in ibooks, have it downloaded, but still not seeing everything I'm having trouble with. 

  • bobseufert Level 6 Level 6 (8,935 points)

    Aloha Andy, IOS 7 has the mail days to sync but we'll worry about that later. On Notification Center first make sure you have Mail in include. Then when you pull the notification center down, tap "all" at the top of the screen. Back to mail, always remember as long as you don't delete the mail it's there. You can use the search field in mail or go to your email via Safari. Bob.

  • andyr. Level 1 Level 1 (0 points)

    Mahalo Bob.  I sent an email and pulled down the notification center and it was there, success.

     

    Now I'm ready for more, what about the mail days to sync?  Also, the fetch/push as well.

  • bobseufert Level 6 Level 6 (8,935 points)

    Aloha Andy, Push they send you your mail, fetch is for when push is off so your iPad gets the mail at the set amount of times. Manual, all your mail comes at once when you open the mail app. If mail days to sync isn't above delete account I can only think with AOL it's not adjustable, just a guess. Bob.