I can't add printers to my new mac book pro with retina display

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I can't add printers to my new mac book pro with retina display

I am trying to set up my HP wireless printer to my new mac book pro with retina display. I can't get it to work! I have down loaded the latest driver for my printer, and when I go into the printer area and try and add the printer, nothing shows up and it won't let me even add it. I can't seem to connect my mac directly to my printer either as I must need a different cord as there does not seem to be a port for the "phone like jack" that I could fall back on with my old Mac. My printer prints great so I hate to just buy a new printer, but I can't get this to work. My wireless router is located in the basement, far away from where I keep my printer so it also makes it hard to rest everything. I even bought the blue tooth adaptor for the HP printer thinking that would solve it all, and nope! Any help would be greatly appreciated!

Posted on Feb 6, 2014 7:30 PM

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Answer 1

Linc Davis

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209,547 points

Feb 6, 2014 8:44 PM in response to b3penguins

Is the printer working with other devices on the network, if any? Does its status page show that it's connected to the network?

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Answer 2

b3penguins Author

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Feb 6, 2014 10:01 PM in response to b3penguins

The printer lights up like it is on the network....but it won't print from any of my other devices (ipad and iphone). With my old MacBook Pro it wouldn't work wirelessly either....

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Answer 3

Linc Davis

Level 10

209,547 points

Feb 6, 2014 10:06 PM in response to b3penguins

There should be a way to print a status page by pressing some combination of buttons on the printer. Look for it in the documentation on the manufacturer's website. Somewhere on that page should be the network status, including the IP address. What is it?

Alternatively, you may be able to find that information in the router's settings.

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Answer 4

b3penguins Author

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Feb 9, 2014 1:58 PM in response to Linc Davis

I have made some progress.... I can print wirelessly from my printer now, but I can't set the printer itself to be wireless. I had to move my printer downstairs to where my router is...which is not that convient. I printed up the page you asked about....and as expected, it says it is off line and there is no IP address. So now I need to figure out how to make my printer itself wireless. I did download the HP driver I needed...but I can't access it to do anything else. It seems l like I am missing a step... or I need to hook up my computer itself to the printer to help get the printer to be wirelss, but I can't hook it up because there is no port for me to do that (no port that looks like a phone jack). I am guessing I would need a different type of cord, but I am not sure what kind of cord that would be! Ugh!

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Answer 5

Linc Davis

Level 10

209,547 points

Feb 9, 2014 2:45 PM in response to b3penguins

OS X: Connecting a Wi-Fi printer to your Wi-Fi network

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