HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
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Q: My iPad with retina display 3 or 4 has performance issues using Airplay. My iPad 2 doesn't have the same trouble and they have the ... My iPad with retina display 3 or 4 has performance issues using Airplay. My iPad 2 doesn't have the same trouble and they have the same settings and iOS. more
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Helpful answers
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Feb 7, 2014 1:58 AM in response to coryfromidby Winston Churchill,Welcome to the Apple Community Cory.
Different devices may have slightly differing performance levels, but if you are encountering issues it is more likely to be a network related problem, however...
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
- Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Restart your mobile device.