HT203384: iCloud: Troubleshooting the Find My iPhone app
Learn about iCloud: Troubleshooting the Find My iPhone app
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Q: I lost my iphone, which I managed to get it back through find my iphone. The sim card is lost, bought the new one. When switched o ... I lost my iphone, which I managed to get it back through find my iphone. The sim card is lost, bought the new one. When switched on, the devise (iphone) shows no service. What should I do? more
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Helpful answers
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Feb 9, 2014 12:56 PM in response to Khotha99by mario49,Hello Khotha99,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
- Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Turn iPhone off and then on again.
- Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
- Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Restore the iPhone.
Best of luck,
Mario
