HT5262: Should I use iTunes or iCloud to back up my iPhone, iPad, or iPod touch?

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mohsen76

Q: hi my iphone screen is gone, but the phone do ring but can answer, the screen is black

hi my iphone screen is gone, but the phone do ring but can answer, the screen is black

iPhone 4, iOS 7.0.2

Posted on Feb 7, 2014 4:32 AM

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Q: hi my iphone screen is gone, but the phone do ring but can answer, the screen is black

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  • by stedman1,Helpful

    stedman1 stedman1 Feb 7, 2014 4:33 AM in response to mohsen76
    Level 9 (73,796 points)
    Apple Watch
    Feb 7, 2014 4:33 AM in response to mohsen76

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.

     

    No content is affected by this procedure.