I am locked out of my iclouds account and cannot get it back. I have tryed everything pls help me.

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Level 1

4 points

I am locked out of my iclouds account and cannot get it back. I have tryed everything pls help me.

Hello apple,

i have a little problem. I wanted to make my iphone totally clean, but when i got to the activation setup step i could not remember my iclouds account security question answer. I cannot access my hotmail account also. It has been deleted for some reason and i can't restore it. My email is locked at the moment and i cant reset the password in any way. Pls help me

Ty

iOS 7, Icloud, apple, locked out,

Posted on Feb 7, 2014 6:09 AM

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Answer 1

King_Penguin

Level 10

334,144 points

Feb 7, 2014 6:13 AM in response to marklaan

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).

If you can't get it reset via http://iforgot.apple.com then try contacting Support in your country and see if they can reset the password for you : http://support.apple.com/kb/HT5699

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