User profile for user: Tomas Pavelka
Tomas Pavelka Author
User level: Level 1
2 points

recovery not working

I wiped a imac's hard drive whilst in recovery mode (one of the newer ones without a HD. I turned it off and on afterward thinking i could get back into recovery but all i get now is a message displaying 'apple.com/support .2006F'. What starting up without holding cmd+R it displays a image of a folder with a question mark on it (I guess because there isnt a bootable HD/OS on the machine any more.

I cant create a external recovery as I dont have a mac a existing Recovery HD.

What can I do?

Many thanks!

iMac, OS X Mountain Lion (10.8)

Posted on Feb 7, 2014 7:13 AM

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User profile for user: griff w
griff w
User level: Level 4
3,622 points

Posted on Feb 9, 2014 8:05 AM

Hi there Tomas Pavelka,


It sounds like the computer may be trying to boot into Internet Recovery, which requires a supported network configuration. Take a look at the article below for more information.


OS X: About OS X Recovery

http://support.apple.com/kb/ht4718


-Griff W.

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User profile for user: griff w
griff w
User level: Level 4
3,622 points

Feb 9, 2014 8:05 AM in response to Tomas Pavelka

Hi there Tomas Pavelka,


It sounds like the computer may be trying to boot into Internet Recovery, which requires a supported network configuration. Take a look at the article below for more information.


OS X: About OS X Recovery

http://support.apple.com/kb/ht4718


-Griff W.

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User profile for user: Tomas Pavelka
Tomas Pavelka Author
User level: Level 1
2 points

Feb 16, 2014 1:22 AM in response to griff w

Thank you! Yes it was trying to get to restore via the internet but as my network has heavily filtered web access I could not access restore. In the end I made a bootable USB flash drive using another Mac following the instructions on this link...


http://www.techrepublic.com/blog/apple-in-the-enterprise/how-to-create-a-bootabl e-usb-to-install-os-x-mavericks/


Cheers,

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recovery not working

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