TS4425: Apple TV: Photo Stream unavailable after updating Apple TV software

Learn about Apple TV: Photo Stream unavailable after updating Apple TV software

edwin114

Level 1 (0 points)

Q: Can't find photos and videos after I updated phone as new.

How can I get all my photos and videos back.

iPhone 5, iOS 7.0.4

Posted on Feb 7, 2014 8:57 AM

I have this question too

Q: Can't find photos and videos after I updated phone as new.

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by JimHdk,

JimHdk Feb 7, 2014 9:20 AM in response to edwin114
Level 7 (28,565 points)

iPad

Feb 7, 2014 9:20 AM in response to edwin114

Presumably you created a iTunes or iCloud backup before erasing your iPhone with "Restore as new". If so, restore to that backup.

See http://support.apple.com/kb/ht1766
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by edwin114,

edwin114 Feb 7, 2014 11:25 AM in response to JimHdk
Level 1 (0 points)

Feb 7, 2014 11:25 AM in response to JimHdk

I believe it's suppose to automatically back up because that's how I have set it up, and even if you don't restore from a backup, it should be there but mine is completely gone.
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