Q: I am having a problem with mail. In my junk mail folder I have two messages which I drag to trash and empty. Within a few minutes the messages are back in junk mail folder

I am having a problem with mail. I am attempting to trash junk mail. Each time I do this and a while later I find the junk mail has not been discarded and is back in junk mil folder.

MacBook Pro, iOS 7.0.4

Posted on Feb 7, 2014 11:39 AM

I have this question too

Q: I am having a problem with mail. In my junk mail folder I have two messages which I drag to trash and empty. Within a few minutes ... more

All replies

Helpful answers

by judysings,

judysings Feb 9, 2014 9:15 AM in response to tony paine
Community Specialists

Feb 9, 2014 9:15 AM in response to tony paine

Hi tony paine,

Welcome to the Support Communities!

The article below may be able to help you with this.
Click on the link to see more details and screenshots.

iCloud: Keeping the Junk folder consistent between iCloud Mail and OS X Mail
http://support.apple.com/kb/HT4911

Cheers,

- Judy
Reply options

Link to this post

Q: I am having a problem with mail. In my junk mail folder I have two messages which I drag to trash and empty. Within a few minutes the messages are back in junk mail folder

All replies Helpful answers

by judysings,

All replies

Helpful answers