HT201328: How to unlock your iPhone
Learn about How to unlock your iPhoneQ: Does anyone know how to go about unlocking an iphone 3GS from Orange. Orange have told me I have to get it done through apple but ... Does anyone know how to go about unlocking an iphone 3GS from Orange. Orange have told me I have to get it done through apple but on here only thing I can find says I need to ask the carrier??? more
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Helpful answers
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Feb 7, 2014 12:08 PM in response to joeyellie72by varjak paw,Whoever you talked to at Orange was completely wrong. Only Orange can unlock the iPhone.
http://support.apple.com/kb/HT5014
You'll need to contact Orange again and try to get someone who knows what they're talking about.
Regards.
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Feb 7, 2014 12:45 PM in response to joeyellie72by joeyellie72,Ok thanks bit confused because I've been told that by more than one person at Orange?? They say they can't do it now because we ported the number over to a new carrier a month ago. No one told me I needed to do it at the time
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Feb 7, 2014 12:58 PM in response to joeyellie72by Antonio Rocco,All that proves is there is more than one person at Orange who does not know what they're talking about. Still does not change anything and you still need to contact Orange. Next time as Varjak has said you might get someone who knows something?
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Feb 7, 2014 1:23 PM in response to joeyellie72by KiltedTim,They can't do it if the phone is not active on their network. You will need to sign back up with Orange and get the phone back on their network before they can/will unlock your phone.
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Feb 7, 2014 1:38 PM in response to joeyellie72by wegras,★HelpfulAs Tim has said ,Uk carriers will only unlock an iPhone if the user is a customer ,Contract or PAYG ,active on the uK Orange network at the time the request is made to unlock
Oh and EE (Orange and T-Mobile)will not unlock easily they will continually rebuff the requests ,you have to be xxx minded
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Feb 8, 2014 11:29 AM in response to joeyellie72by joeyellie72,Many thanks for everyones help, crap service from Orange me thinks !!!!!
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Feb 8, 2014 12:28 PM in response to joeyellie72by wegras,Oh I think that overstates any hint of quality from that quarter