My Macbook is slow to respond to commands.

Question

Whenever I click on a command in Yahoo mail, it takes several seconds to a minute to repsond.  Here is my Etrecheck report.Hardware Information:          MacBook Pro (13-inch, Late 2011)          MacBook Pro - model: MacBookPro8,1          1 2.8 GHz Intel Core i7 CPU: 2 cores          4 GB RAMVideo Information:          Intel HD Graphics 3000 - VRAM: 384 MBSystem Software:          Mac OS X 10.7.5 (11G63) - Uptime: 0 days 3:48:28Disk Information:          Hitachi HTS547575A9E384 disk0 : (750.16 GB)                    disk0s1 (disk0s1) &lt;not mounted&gt;: 209.7 MB                     Macintosh HD (disk0s2) /: 749.3 GB (633.81 GB free)                    Recovery HD (disk0s3) &lt;not mounted&gt;: 650 MB           HL-DT-ST DVDRW  GS31N  USB Information:          Apple Inc. FaceTime HD Camera (Built-in)           Apple Inc. Apple Internal Keyboard / Trackpad           Apple Inc. BRCM2070 Hub                     Apple Inc. Bluetooth USB Host Controller           Apple Computer, Inc. IR Receiver FireWire Information:Thunderbolt Information:          Apple, Inc. MacBook ProKernel Extensions:Problem System Launch Daemons:          [System] ftp-proxy.plist 3rd-Party support linkProblem System Launch Agents:          [System] com.paragon.NTFS.auth.plist 3rd-Party support linkLaunch Daemons:          [System] com.adobe.fpsaud.plist 3rd-Party support link          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link          [System] com.trusteer.rooks.rooksd.plist 3rd-Party support linkLaunch Agents:          [System] com.divx.dms.agent.plist 3rd-Party support link          [System] com.divx.update.agent.plist 3rd-Party support link          [System] com.hp.help.tocgenerator.plist 3rd-Party support link          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link          [System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link          [System] com.sony.ReaderLibrary.RunReaderLibrary.plist 3rd-Party support link          [System] com.trusteer.rapport.rapportd.plist 3rd-Party support linkUser Launch Agents:          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link          [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist          [not loaded] com.google.keystone.agent.plist 3rd-Party support linkUser Login Items:          iTunesHelper          MyTomTomSA          Reader Library Launcher          DropboxInternet Plug-ins:          WidevineMediaOptimizer: Version: 6.0.0.12607 - SDK 10.7 3rd-Party support link          FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link          DivX Web Player: Version: 3.1.0.13 - SDK 10.5 3rd-Party support link          AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link          AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link          Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link          OVSHelper: Version: 1.1 3rd-Party support link          QuickTime Plugin: Version: 7.7.1          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link          Silverlight: Version: 4.1.10329.0 3rd-Party support link          JavaAppletPlugin: Version: Java 7 Update 45 Outdated! UpdateAudio Plug-ins:          iSightAudio: Version: 7.7.1 - SDK 10.7User Internet Plug-ins:          RealPlayer Plugin: Version: Unknown3rd Party Preference Panes:          Flash Player  3rd-Party support link          Java  3rd-Party support link          Paragon NTFS for Mac ® OS X  3rd-Party support link          Rapport  3rd-Party support linkBad Fonts:          NoneOld Applications:          NoneTime Machine:          Time Machine not configured!Top Processes by CPU:              17%          WebProcess               5%          Safari               2%          hidd               2%          WindowServer               2%          EtreCheckTop Processes by Memory:          627 MB          WebProcess          193 MB          Safari          86 MB          PluginProcess          82 MB          Dropbox          45 MB          WindowServerVirtual Memory Information:          1.36 GB          Free RAM          1.53 GB          Active RAM          139 MB          Inactive RAM          991 MB          Wired RAM          391 MB          Page-ins          0 B          Page-outsHow can I improve the performance?

suzitzki · Answer

I always start with disk utility; verify and repair disk permissions, clean web caches etc.

kevinhawks · Answer

Tried the verify and repair permissions and cleand the web caches...no change to my problem.

John Galt · Answer

How can I improve the performance?Uninstall Trusteer Rapport. Your Mac cannot function as designed with that garbage installed.

kevinhawks · Answer

I unistalled that application, rebooted but still have the problem.

John Galt · Answer

Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.Please determine if the problems also occur in "Safe Mode":Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe ModeYou must disable FileVault before you can start your Mac in Safe Mode.Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.Merely starting your Mac in Safe Mode is not intended to resolve the problem, it&#x27;s to observe its performance without certain additional components.To end Safe Mode restart your Mac normally. Shutdown will take longer as well.System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.Run EtreCheck again and post its results.