newmac4me
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Q: My iMac is running slow and freezing

My imac has started running really slow and freezing. It's a late 2013 27" using Mavericks. The only recent change is that I installed Avira mac security. I've run a scan using the disk utilitiy app supplied. Is there anyother diagnistics I could run or utility apps that might be of help.

iMac, OS X Mavericks (10.9.1)

Posted on Feb 7, 2014 11:26 PM

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newmac4me

Q: My iMac is running slow and freezing

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  • by K Shaffer,Helpful

    K Shaffer K Shaffer Feb 8, 2014 1:11 AM in response to newmac4me
    Level 6 (14,567 points)
    Desktops
    Feb 8, 2014 1:11 AM in response to newmac4me

    Use the uninstaller of that product to remove all of it.

    There is no need to use that & it will slow down the Mac.

     

     

    This is a topic of reoccurring proportions here.

    Good luck & happy computing!

  • by newmac4me,

    newmac4me newmac4me Feb 9, 2014 5:17 PM in response to K Shaffer
    Level 1 (0 points)
    Feb 9, 2014 5:17 PM in response to K Shaffer

    K Shaffer,

     

    Thanks, unistalled and running normally again. I'm an average home user and my brain still functions in the windows world and still expecting complicated solutiuons to simple problems. I wish I had have changed to mac years ago.

  • by K Shaffer,

    K Shaffer K Shaffer Feb 9, 2014 6:33 PM in response to newmac4me
    Level 6 (14,567 points)
    Desktops
    Feb 9, 2014 6:33 PM in response to newmac4me

    The other thing to do may be to add more RAM capacity, of reliable and reputable quality specific part number series and matching pairs to assure they are able to work correctly in support of the data paths in the iMac 27"

     

    Depending on the options you chose or what was offered when you bought your iMac, the device can support a higher ceiling and this helps certain applications run better, and also the OS X system likes a lot of RAM.

     

    According to what you say your iMac 27" model is (late 2013) the RAM amount & specs are as follows:

     

    Built-in MemoryNone
    Maximum Memory32 GB
    Memory Slots4 - 204-pin PC3-12800 (1600 MHz) DDR3 SO-DIMM

    {according to http://mactracker.ca for Late-2013 iMac 27" model}

     

    •iMac: How to remove or install memory:

    http://support.apple.com/kb/HT1423

    (see if mid-2013 item compares to your model)

     

    If your unit shipped with more than 16GB it may not need more, at least for awhile. I see this Late-2013 model is not listed in the Support article on how to remove or install memory in iMacs, the model is like Mid-2013 and so it should be user-accessible. If you choose to upgrade the RAM ask Apple about it. A fair deal on upgrade could be found through online resellers with Apple knowledge such as OWC 'other world computing' http://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L

     

    Hopefully this helps...

    Good luck & happy computing!

  • by newmac4me,

    newmac4me newmac4me Feb 9, 2014 6:53 PM in response to K Shaffer
    Level 1 (0 points)
    Feb 9, 2014 6:53 PM in response to K Shaffer

    Thanks again,

     

    Mine was the new model 3.2GHz processor and 8g ram.

     

    Definately seems to have been the AVIRA app, everything now running like it should (so far)