Ajhowe73

Q: downloaded maverick and now wireless keyboard won't work on bootcamp

I downloaded the OS Maveric to my iMac.  I have Bootcamp partitioning for my Windows 7.  After downloading the Maveric OS on my iMac, I can no longer get my wireless keyboard to work on the Windows partition.  In the Bluetooth Windows app, it shows the wireless keyboard and that there is nothing wrong with it, but it still won't operate.

iMac, OS X Mavericks (10.9.1)

Posted on Feb 8, 2014 6:13 AM

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Q: downloaded maverick and now wireless keyboard won't work on bootcamp

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  • by Allen A,

    Allen A Allen A Feb 10, 2014 6:54 AM in response to Ajhowe73
    Community Specialists
    Feb 10, 2014 6:54 AM in response to Ajhowe73

    Hello Ajhowe73,

     

     

     

    The following article provides steps that can help get your keyboard working in Windows again.

     

    Resolving issues with Windows when using Apple Magic Mouse or Apple Wireless Keyboard

    http://support.apple.com/kb/TS3092

     

     

     

    Cheers,

    Allen

  • by savage05gto,

    savage05gto savage05gto Feb 17, 2014 10:34 AM in response to Allen A
    Level 1 (0 points)
    Feb 17, 2014 10:34 AM in response to Allen A

    While this may be helpful in certain situations, it does not fix this problem for me. Ever since I upgraded to maverick my apple wireless keyboard has not worked in boot camp only (win 7). I have tried what you posted about 20 times, I have reinstalled the bootcamp software on the windows 7 side, I have even removed and reinstalled all of the keyboard drivers using the bootcamp software but nothing works. This is very very frustrating that nothing seems to resolve it for me (and many other people judging by forums), any other ideas? Please help!

  • by audigem,

    audigem audigem Mar 30, 2014 8:37 PM in response to savage05gto
    Level 1 (0 points)
    Mar 30, 2014 8:37 PM in response to savage05gto

    Hey,

    Did you ever resolve your problem? I am still struggling with this situation and would love a suggestion other than re-pair the devices on the Mac side, cuz that's bot working.

    Thank you!

  • by Datzman290,

    Datzman290 Datzman290 Apr 21, 2014 8:06 PM in response to audigem
    Level 1 (0 points)
    Apr 21, 2014 8:06 PM in response to audigem

    I am having the same EXACT issue with my Apple iMac wireless keyboard. It worked great with BOTH OSX Mavericks and Windows 7 Boot Camp.... until today. Now it ONLY works in OSX. Windows 7 boot camp sees the Apple wireless mouse and the Apple wireless track pad, but it no longer sees my keyboard!!!  I've spent the last few hours reinstalling drivers, restarting in both OSX/Windows, attempting to re-pair blue tooth keyboard with WIndows....ALL with NO success!!! Obviously this is getting to be a repetitive issue for more than one of us. Please help!!!

  • by CaptDS007,

    CaptDS007 CaptDS007 Apr 22, 2014 2:01 PM in response to Ajhowe73
    Level 1 (0 points)
    Mac OS X
    Apr 22, 2014 2:01 PM in response to Ajhowe73

    Ever since I first started using Mavericks, I've had the same exact problem too. I've been a VERY frequent Boot Camp user since the days of Leopard and XP, all the way to now, with every release of OSX and Windows since then, and it seems that Mavericks is the first to cause this problem with no apparent solution. I haven't changed any hardware (2012 Retina MBP, Wireless Keyboard & Magic Trackpad), only upgrading to mavericks to see that the keyboard and trackpad would both no longer pair with both operating systems. Now I am required to unpair them both from OSX before booting into Windows, or they just wont connect. When I successfully pair them with windows, and then boot back into OSX, they pair and work fine, but then refuse to connect to windows again until i unpair them from OSX. This has been very frustrating and hasnt been fixed for far too long. Also tried re-installing Windows (8.1 64-bit by the way) along with the latest boot camp drivers build, to no avail, and tried every possible combination of unpairing and repairing with both OSs.

  • by savage05gto,

    savage05gto savage05gto May 4, 2014 1:23 PM in response to CaptDS007
    Level 1 (0 points)
    May 4, 2014 1:23 PM in response to CaptDS007

    How did you get your keyboard to pair when in Windows? I cant find any way to get it to even ATTEMPT a pair while i am in Win 7 in bootcamp. There is no bluetooth options to pair and nothing shows up when I put the keyboard into force pair mode.

  • by savage05gto,

    savage05gto savage05gto May 4, 2014 1:34 PM in response to Ajhowe73
    Level 1 (0 points)
    May 4, 2014 1:34 PM in response to Ajhowe73

    It would be really helpful for an apple tech to look into this, there are tons of these same exact threads posted by different people all with the same issue since Mavericks was installed. I still cant use bootcamp and it is really frustrating. I have tried literally everything I can think of (I have been in mac and PC tech support for 10+ years) and NOTHING works. If my keyboard is upaired when I go into bootcamp it stays in pair mode no matter what I do. If I pair it with mac os and then go into bootcamp it stays paired but will not type anything. If I shutdown the keyboard at this point and put it into force pair mode it pairs with my computer again almost instantly but still will not type anything!

     

    There has to be something wrong with the bootcamp drivers or the way maverick boots into bootcamp. There is no other reason it would stay paired and repair inside of bootcamp but not function.

     

    Also I would like to add that the keyboard works flawlessly if I port through Parallels program into the bootcamp drive from Mavericks, don't know if that is helpful or not.

  • by Datzman290,

    Datzman290 Datzman290 May 7, 2014 8:45 AM in response to Ajhowe73
    Level 1 (0 points)
    May 7, 2014 8:45 AM in response to Ajhowe73

    OK, after my original post, I tried this and it worked for me... but obviously I can't guarantee the results for all!!!

     

    I installed VMware Fusion on my computer, and had it run Windows 7 off the Boot Camp partition. When I did this, the keyboard worked fine (through the OSX Mavericks program).

     

    I then restarted the computer, booting directly to the Windows 7 partition. ALL of my issues were resolved.

     

    If you're having this issue, try the 30 day VMware demo. I was simply trying to find a way to run Windows 7 at all, but it somehow fixed the issue that I couldn't resolve directly from Windows 7. (I don't know exactly what it changed, but whatever it did, it now works fine!)

     

    Good luck!!

     

    JD