Sync iPhone 5s with New iMAC

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Level 1

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Sync iPhone 5s with New iMAC

My wife just bought a new iMAC running Mavericks (10.9.1). She wants to transfer photos from her iPhone 5s 9ios 7). I plugged in her ohone via usb, opened iPhoto, and nothing. I don't see the device in the left pane. I then tried syncing to iTunes. I authorized her new computer, then plugged in the phone. I don't see the ios device in the right hand corner. It's like the usb port doesn't recognize the device, however the phone is charging when plugged in. What am I missing? Any help is greatly appreciated...Thanks Joe

iMac, OS X Mavericks (10.9.1)

Posted on Feb 8, 2014 7:32 AM

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Answer 1

wjosten

Level 10

95,321 points

Feb 8, 2014 7:36 AM in response to joehkc

The only photos that can be imported, using iPhoto, are photos in the camera roll. For iTunes: iTunes>View>Show Sidebar.

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Answer 2

joehkc Author

Level 1

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Feb 8, 2014 8:02 AM in response to wjosten

Thanks for your quick reply. I also am not able to sync with iTunes manually via usb. I read some articles in your stuff. Am I to understand that I can only sync with iTunes via iCloud? Does that also apply to the camera roll, that I will have to use Photostream via iCloud?

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Answer 3

wjosten

Level 10

95,321 points

Feb 8, 2014 8:11 AM in response to joehkc

You can't sync Contacts/Calendars locally with a Mac running Mavericks, as Apple removed Sync Services from Mavericks. You either use iCloud or a similiar OTA deal. As for iPhoto, again, you can only import photos/videos in the camera roll. If the photos currently on the phone, were synced to this phone, you'll have to use third-party software to extract them. Something like this:

http://www.ecamm.com/mac/phoneview/

Bear in mind, they were reduced in resolution when synced to the phone. There's no way to recover the full resolution

If these photos are in the camera roll, & iPhoto does not see them, try Image Capture...in the Applications folder.

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Answer 4

joehkc Author

Level 1

14 points

Feb 8, 2014 9:29 AM in response to wjosten

Thank you. That helps a great deal.

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