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Ipad won't sync, tried everything

After installing IOS 7 AND the latest version of iTunes, my iPad stopped syncing with my computer. I get the "Your iPad did not sync because the sync session failed to start" message. I also get a "A required iTunes component is not installed. Please repair or reinstall iTunes. (142404)" message when initially starting iTunes. I have tried:

- resetting Ipad

- resetting Ipad to factory settings

- reinstalling Itunes

- installing an older version of iTunes

- Anti-virus/ anti-spyware scans using several programs

- Pulling out strands of my hair

Two more things of note: 1. I am able to sync my old 2nd generation iPod Nano with no issues. 2. Using a program called SyncIOS also will not sync with the iPad.

I am running Windows 7 Professional on my laptop with all updates installed.

Any help is appreciated, thanks!

Jason

iPad 2, iOS 7.0.4

Posted on Feb 8, 2014 8:40 AM

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6 replies

Feb 8, 2014 8:41 AM in response to thedungbeetle

the error message on iTunes is -42404 not 142404

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Feb 8, 2014 9:40 AM in response to thedungbeetle

http://support.apple.com/kb/TS3258

Suggest you uninstall iTunes on your computer and reinstall.

How To Fix Msvcr80.dll Not Found or Missing Errors

http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm

How To Completely Uninstall and Remove All Traces of iTunes

http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/

 Cheers, Tom
😉

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Feb 8, 2014 9:38 AM in response to thedungbeetle

Try to uninstall iTunes. Delete all the remains.

Install the newest version of iTunes ( not older vers.)

Are you on OS X or Windows ?

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Feb 8, 2014 10:32 AM in response to cosmin.toma

I uninstalled iTunes twice using Perfect Uninstaller which supposedly removes all saved files and registry entries then reinstalled.

I am using WIndows 7 Professional

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Feb 8, 2014 10:43 AM in response to thedungbeetle

First, I supose that you don't have passcode on iPad.

I had a lot of problems with iTunes on Windows.

Twice I needed to reinstall Windows 7 because of the iTunes. And I made all things possible, believe me.

If you are having iCloud Control Panel, you may unistall this one too.

If it's still not working, try on another computer to see if it's recognise.

Keep me posted

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Feb 8, 2014 1:55 PM in response to thedungbeetle

Texas Mac Man, your link fixed it, thanks man.

Reply

Ipad won't sync, tried everything

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