Carinac71
Level 1 (0 points)

Q: HP Photosmart Plus B209a is no longer printing through wireless connection.  Appreciate any suggestions...

Hello.  My HP Photosmart Plus B209a all in one printer stopped working through wireless connection yesterday.  I have tried to delete the printer and reinstall using HP Setup Assistant, but when I attempt to configure the device for a wireless network, the HP Setup Assistant quits unexpectedly. I can succesfully set up the printer, but only for use with a USB cable.  I noticed that there was an HP printer software update installed yesterday version 2.16.1. Could this have anything to do with it?  I read something about airprint in the support discussions but I dont see the nearby printer option anywhere?  I checked the list of compatible printers and mine is on there so I am not sure what I am missing here.  I would hate to go out and buy a new printer.  Any advice would be greatly appreciated. Thanks so much.

iMac, OS X Mavericks (10.9.1)

Posted on Feb 8, 2014 9:22 AM

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Carinac71

Q: HP Photosmart Plus B209a is no longer printing through wireless connection.  Appreciate any suggestions...

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  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Feb 9, 2014 12:32 PM in response to Carinac71
    Level 5 (5,334 points)
    Mac OS X
    Feb 9, 2014 12:32 PM in response to Carinac71

    Does this thread help?

     

    https://discussions.apple.com/message/12156609#12156609

     

    Your printer is not shown on http://support.apple.com/kb/HT4356, so I don't think AirPrint is an oprion.

     

    Hope this helps.

  • by Carinac71,

    Carinac71 Carinac71 Feb 9, 2014 4:29 PM in response to John Blanchard1
    Level 1 (0 points)
    Feb 9, 2014 4:29 PM in response to John Blanchard1

    Thank you for taking the time out to help me.  I think you are right.  Unfortunately for me, AirPrint is not an option.  Do I have to have an AirPort base station in order to use AirPort Utility?  I am not familiar with it.  I actually wish I could just remove that last printer update and call it a day as everything was working just fine until then!

  • by Summa03,

    Summa03 Summa03 Apr 12, 2014 4:06 PM in response to Carinac71
    Level 1 (0 points)
    Apr 12, 2014 4:06 PM in response to Carinac71

    I have the same printer but my problem stems from installing a new router. I went through the exact same steps that you did and the HP Installer crashed on me 5 different times at the exact same spot. I called HP and got through to them and after 15 minutes he informed me that this particulart printer is no longer "supported" and software is not available. I told him that I downloaded the update that was available today. He was no help whatsoever. I also can print via USB but that is not at all what I want. The downside of this printer anyways is that it is not Airprint compatible. So, its either reinstall the old router or buy a new printer. This *****!

  • by Carinac71,

    Carinac71 Carinac71 Apr 14, 2014 1:49 PM in response to Summa03
    Level 1 (0 points)
    Apr 14, 2014 1:49 PM in response to Summa03

    Thank you for your response Summa03.  You are correct, it was a router issue.  I was so frustrated with it at the time that I contacted apple support who suggested I reboot my router and it did the trick!  They said sometimes it just gets bogged down.  All is fine and the printer is working wirelessly once again!