HP Photosmart Plus B209a is no longer printing through wireless connection. Appreciate any suggestions...

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HP Photosmart Plus B209a is no longer printing through wireless connection. Appreciate any suggestions...

Hello. My HP Photosmart Plus B209a all in one printer stopped working through wireless connection yesterday. I have tried to delete the printer and reinstall using HP Setup Assistant, but when I attempt to configure the device for a wireless network, the HP Setup Assistant quits unexpectedly. I can succesfully set up the printer, but only for use with a USB cable. I noticed that there was an HP printer software update installed yesterday version 2.16.1. Could this have anything to do with it? I read something about airprint in the support discussions but I dont see the nearby printer option anywhere? I checked the list of compatible printers and mine is on there so I am not sure what I am missing here. I would hate to go out and buy a new printer. Any advice would be greatly appreciated. Thanks so much.

iMac, OS X Mavericks (10.9.1)

Posted on Feb 8, 2014 9:22 AM

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Answer 1

Feb 9, 2014 12:32 PM in response to Carinac71

Does this thread help?

https://discussions.apple.com/thread/2556641

Your printer is not shown on http://support.apple.com/kb/HT4356, so I don't think AirPrint is an oprion.

Hope this helps.

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Answer 2

Carinac71 Author

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Feb 9, 2014 4:29 PM in response to John Blanchard1

Thank you for taking the time out to help me. I think you are right. Unfortunately for me, AirPrint is not an option. Do I have to have an AirPort base station in order to use AirPort Utility? I am not familiar with it. I actually wish I could just remove that last printer update and call it a day as everything was working just fine until then!

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Answer 3

Summa03

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Apr 12, 2014 4:06 PM in response to Carinac71

I have the same printer but my problem stems from installing a new router. I went through the exact same steps that you did and the HP Installer crashed on me 5 different times at the exact same spot. I called HP and got through to them and after 15 minutes he informed me that this particulart printer is no longer "supported" and software is not available. I told him that I downloaded the update that was available today. He was no help whatsoever. I also can print via USB but that is not at all what I want. The downside of this printer anyways is that it is not Airprint compatible. So, its either reinstall the old router or buy a new printer. This *****!

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Answer 4

Carinac71 Author

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Apr 14, 2014 1:49 PM in response to Summa03

Thank you for your response Summa03. You are correct, it was a router issue. I was so frustrated with it at the time that I contacted apple support who suggested I reboot my router and it did the trick! They said sometimes it just gets bogged down. All is fine and the printer is working wirelessly once again!

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