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Helpful answers
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Feb 8, 2014 1:21 PM in response to Reegsleeby Linc Davis,Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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Jun 25, 2014 6:39 PM in response to Linc Davisby deschnl,I have the same problem, with the following additional information:
The console shows this message when I attempt to download a previously purchased app, which I am able to download successfully on another mac using the same account:
com.apple.WebKit.WebContent[3163]: ERROR: ITSExceptionHandler: {message:"TypeError: 'null' is not an object (evaluating 'document.querySelector("#header").addClassName')", url:"https://se.itunes.apple.com/htmlResources/9F27/da-storefront-autoinstallations.j s", lineNumber:"326"}
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Sep 2, 2014 7:42 PM in response to deschnlby JMG47,9/2/14 10:41:45.901 PM com.apple.SecurityServer[14]: Killing auth hosts
9/2/14 10:41:45.901 PM com.apple.SecurityServer[14]: Session 100019 destroyed
9/2/14 10:41:45.905 PM com.apple.SecurityServer[14]: Session 100020 created
9/2/14 10:41:46.196 PM com.apple.WebKit.WebContent[533]: CKSoftwareMap: Registering with Daemon
9/2/14 10:41:46.900 PM com.apple.WebKit.WebContent[537]: CKSoftwareMap: Registering with Daemon
9/2/14 10:41:47.636 PM com.apple.WebKit.WebContent[536]: CKSoftwareMap: Registering with Daemon
9/2/14 10:41:49.283 PM com.apple.WebKit.WebContent[534]: CKSoftwareMap: Registering with Daemon
9/2/14 10:42:01.241 PM Dock[159]: LaunchPad: __53-[LPAppManager(StoreSupport) _acceptStoreConnection:]_block_invoke app store xpc message error: Connection invalid
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Sep 18, 2016 11:09 AM in response to Linc Davisby ali khodayari,9/18/16 2:08:53.817 PM sandboxd[31429]: ([28447]) com.apple.WebKit(28447) deny mach-lookup com.apple.dock.fullscreen
9/18/16 2:08:55.166 PM pkd[31876]: releasing plug-in hold 8F3E6CA3-DC54-475C-B243-7B1FF7007D34 at client's request
9/18/16 2:08:56.220 PM WindowServer[191]: send_datagram_available_ping: pid 505 failed to act on a ping it dequeued before timing out.
9/18/16 2:09:02.303 PM accountsd[31425]: AIDA Notification plugin running
9/18/16 2:09:05.822 PM sandboxd[31429]: ([28447]) com.apple.WebKit(28447) deny mach-lookup com.apple.dock.fullscreen
9/18/16 2:09:06.197 PM storeassetd[477]: -[__NSDictionary0 downloads]: unrecognized selector sent to instance 0x7ffe10f02b60
9/18/16 2:09:08.140 PM WindowServer[191]: send_datagram_available_ping: pid 505 failed to act on a ping it dequeued before timing out.