Block Caller Feature Disappeared

I thought I had this problem, but discovered that it's all in how you open Contacts!

Believe it or not, if you open Contacts within the Phone app, the option to block is present. However, if I open Contacts directly by tapping the Contacts icon, the option to block is missing. So, there's Contacts and then there's Contacts via the Phone app. The options available are not the same. They should be, but are not.

BTW, I am presently running iOS 9.2.1 on my trusty old iPhone 4S.

Hi Steve Salerno,

Welcome to the Support Communities!

The article below may be able to help you with this.

iOS 7: Understanding call and message blocking

http://support.apple.com/kb/HT5845

If you can't access these menus, you may need to reset your iPhone:

iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430

If the issue persists, Reset All Settings on the iPhone. This information can be found in the iPhone User Guide:

Reset iPhone settings - iPhone

http://help.apple.com/iphone/7/#/iph7a2a9399b

Reset iPhone settings. Go to Settings > General > Reset, then choose an option:

Reset All Settings: All your preferences and settings are reset.

I hope this information helps ....

Have a great day!

- Judy