1 Reply Latest reply: Feb 10, 2014 11:44 AM by mario49
mitchnelles Level 1 Level 1

I can no longer send and receive pictures when I receive and send text message. I used to be able to do this. Now I only get the words from the text message and not the pictures..

iPhone 4S, iOS 7.0.4
  • mario49 Community Specialists Community Specialists

    Hello mitchnelles,


    Thanks for using Apple Support Communities.

    For more information, take a look at:


    iOS: Troubleshooting Messages



    To resolve issues with sending and receiving MMS, follow these steps first

    1. Go to Settings and turn airplane mode off.
    2. Go to Settings > Messages and turn MMS Messaging on.
    3. Go to Settings > Cellular and turn Cellular Data on.
    4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
    5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
    6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
    7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
    8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
    9. Restart your iPhone.
    10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
    11. Reseat your SIM card.


    Have a nice day,