MobileMe Services has stopped working in Windows.

Question

Level 1

23 points

MobileMe Services has stopped working in Windows.

Hi

After I updated iTunes to 11.1.4.62, then a few problems appeared. When the update was finish a .dll file was missing, so I had to uninstall iTunes and all other programs and services to make it work again. But after that and what is wrong now is the MobileMe add-in when I'm starting up Microsoft Outlook 2010.

I appreciate any help. This is the problem details and I don't know exactly what I can do to fix it.

Problem signature:

Problem Event Name: APPCRASH

Application Name: MobileMeServices.exe

Application Version: 1.6.65.0

Application Timestamp: 4cafa71a

Fault Module Name: kernel32.dll

Fault Module Version: 6.0.6002.18005

Fault Module Timestamp: 49e037dd

Exception Code: c06d007e

Exception Offset: 0003fbae

OS Version: 6.0.6002.2.2.0.256.1

Locale ID: 1033

Additional Information 1: ef22

Additional Information 2: 066084566954155364c4268f67b734ef

Additional Information 3: 5673

Additional Information 4: 7135fc18150805302d952cd2d41e1e3f

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iPhone 5, iOS 7

Posted on Feb 8, 2014 2:44 PM

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Answer 1

turingtest2

Level 10

278,061 points

Feb 8, 2014 5:58 PM in response to AKAJEF

MobileMe is a discontinued service and the control panel should be removed if still present. Not doing so could cause Microsoft Outlook to freeze and/or issue error messages. See HT2992: MobileMe: Uninstalling the MobileMe Control Panel for Windows for details.

tt2

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Answer 2

AKAJEF Author

Level 1

23 points

Feb 8, 2014 6:09 PM in response to turingtest2

turingtest2 wrote:

MobileMe is a discontinued service and the control panel should be removed if still present. Not doing so could cause Microsoft Outlook to freeze and/or issue error messages. See HT2992: MobileMe: Uninstalling the MobileMe Control Panel for Windows for details.

tt2

Information on time, but ok thanks anyway! It has already been done since I got suggestions from another person in the Apple community forum. 😐

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Answer 3

AKAJEF Author

Level 1

23 points

Feb 8, 2014 6:12 PM in response to turingtest2

Another issue now is that I can't get all my appointments in Outlook, even if the sync in iTunes is working perfectly. Some appointments are always missing. 😕

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Answer 4

turingtest2

Level 10

278,061 points

Feb 9, 2014 4:44 AM in response to AKAJEF

Are the appointments all in the same calendar? I have four for some reason, two of which sync to Exchange. At one point the wrong one was the default.

tt2

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Answer 5

AKAJEF Author

Level 1

23 points

Feb 9, 2014 7:23 AM in response to turingtest2

turingtest2 wrote:

Are the appointments all in the same calendar? I have four for some reason, two of which sync to Exchange. At one point the wrong one was the default.

tt2

What do you mean exactly? I solved the problem now anyway and the method was very strange. In the options for Sync calenders with, I just unchecked and then checked sync in the list there with the Outlook calender in iTunes, and kept the calender options. Then I started a new sync. So now the calender appointments are similiar in my Outlook and iPhone. I find it very strange. But it works ok now 😕

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Answer 6

turingtest2

Level 10

278,061 points

Feb 9, 2014 8:37 AM in response to AKAJEF

If it works, then it works, so all is good.

If I go into calendars on my iPhone or iPad I have two (work and private?) assoicated with my corporate Outlook/Exchange account and two (home and work) associated with iCloud. In Settings > Mail... > Calendar you can choose which account is used for new appointments. Obviously iCloud appointments don't sync into into the Outlook calendar and vice-versa.

tt2

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