mamagib
Level 1 (0 points)

Q: balance

I have a balance on my itunes account. I am unable to access my balance to purchase more tunes. They want a credit card or itunes card.  How do I spend the balance?

Windows 7

Posted on Feb 8, 2014 3:37 PM

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mamagib

Q: balance

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  • by mario49,

    mario49 mario49 Feb 10, 2014 6:58 AM in response to mamagib
    Community Specialists
    Feb 10, 2014 6:58 AM in response to mamagib

    Hello mamagib,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    iTunes Store: How iTunes Store purchases are billed

    http://support.apple.com/kb/HT5582

     

    Order of iTunes billing methods

    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

    When you buy individual songs from the iTunes Store:

    • Free song credits are redeemed first.
    • If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
    • If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.

     

     

    Best of luck,

    Mario