balance

I have a balance on my itunes account. I am unable to access my balance to purchase more tunes. They want a credit card or itunes card. How do I spend the balance?

Windows 7

Posted on Feb 8, 2014 3:37 PM

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1 reply

Feb 10, 2014 6:58 AM in response to mamagib

Hello mamagib,


Thanks for using Apple Support Communities.

For more information on this, take a look at:


iTunes Store: How iTunes Store purchases are billed

http://support.apple.com/kb/HT5582


Order of iTunes billing methods

When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

When you buy individual songs from the iTunes Store:

  • Free song credits are redeemed first.
  • If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
  • If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.



Best of luck,

Mario

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