Can't install Garageband Instruments and Apple Loops 1.0 on OS Mavericks

Question

Level 1

3 points

Can't install Garageband Instruments and Apple Loops 1.0 on OS Mavericks

Today I decided to download (one more time) the Garageband Instruments update and I waited for like 5 hours+ and when it was almost finishing the download it appeared that I was already installed. So I went to Garageband to check out the new instruments and nothing was there, it was just like before the update and when I click on a new instrument to try it out, this message appears just like before download this:

And when I go to the Mac App Store to download it again this is what I get:

And after clicking the Update and/or the Update All button, it turns gray and says it is installed, it doesn't load or anything, I just click and then appears just like in the image below:

My MacBook Pro is currently running the latest version of OS Mavericks and the latest Garageband ver. which is 6.0.5. I really need to use those new Instruments and can't figure out how to fix this... Thanks in advance to whoever helps me.

Side note: I already tried restarting/turning it on and off and it didn't work

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Feb 8, 2014 2:51 PM

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Answer 1

léonie

Level 10

194,767 points

Feb 8, 2014 3:06 PM in response to vperes

Your screenshots don't show, sorry.

Have you already accepted GarageBand 10.0 to your AppleID? If not, you cannot complete the in-app purchase, see this Support document:

GarageBand for Mac (v10.0): Unable to complete in-app purchase

http://support.apple.com/kb/TS5275

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Answer 2

vperes Author

Level 1

3 points

Feb 8, 2014 3:45 PM in response to léonie

I'm sorry but I can't find any button written 'Accept' on that page. On the Garageband app it is written Installed in gray just like on the Mac App Store. See the screenshot below if you could:

Message was edited by: vperes

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Answer 3

léonie

Level 10

194,767 points

Feb 8, 2014 4:00 PM in response to vperes

Then you have alreay accepted GarageBand and something else is preventing the installation.

Are you using the same AppleID you used, when you initially bought GarageBand?

HAve you tried the "Check for unfinished downloads" menu item in the Store menu?

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Answer 4

vperes Author

Level 1

3 points

Feb 8, 2014 5:54 PM in response to léonie

Thanks for your help, I just figured that there was another version of Garageband to be download from the Mac App Store, not a software update for the actual app just like iMove and iPhoto, which is really weird. I just downloaded it but now I have 2 Garageband apps (?) but finally the instruments were uploaded!

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