Q: I just got an iTunes card when I went to redeem it it said it was invalid what do I do, I just got an iTunes card when I went to r ... I just got an iTunes card when I went to redeem it it said it was invalid what do I do, I just got an iTunes card when I went to redeem it it said it was invalid what do I do more
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Helpful answers
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Feb 8, 2014 4:41 PM in response to Sumesh_22by Natnat1107,I've already done that now what it doesn't work
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Feb 8, 2014 5:01 PM in response to Natnat1107by Sumesh_22,Contact iTunes Store Support
If you can't read the code or are still having issues redeeming your gift card, contact iTunes Support:
- Go to the iTunes Store support page and choose your country.
- From the menu on the left, choose Contact Support.
- Click Contact iTunes Store Support.
- Follow the instructions.
iTunes Store Support may ask you to send these things:
- Image of the front and back of your gift card
- Sales receipt showing when your card was purchased
- Serial number from your gift card
You can find the serial number on the back of your gift card. Depending on the type of card you have, the number might appear in different places. Here are some examples:
Serial number begins with “GCA”
Serial number begins with “60”
Serial number begins with “60” (Australia Gift Cards)
Serial number begins with “EPY”
Serial number begins with “PBH”
If you need help with an iTunes Gift code from Facebook, contact Facebook Help.
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Feb 8, 2014 5:14 PM in response to Natnat1107by Skydiver119,It would also be helpful if you'd keep your issue to just one thread. Last time I looked you have 3 all about the same topic.
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Feb 8, 2014 5:57 PM in response to Natnat1107by Texas Mac Man,Did you purchase this card in the country where you are trying to use it?
If you can’t redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/ht1574
Purchasing an iTunes Gift Card for use in another country
If all else fails, take the card and receipt back to where you bought it.
Cheers, Tom
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Feb 9, 2014 4:30 PM in response to Sumesh_22by Natnat1107,I did all of that i already contacted them they said the point probably weren't on it
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Feb 10, 2014 7:00 AM in response to Natnat1107by imobl,Contact whoever gave you the card and ask for the receipt or
have them take it back to the store where it was purchased to
be activated.