Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Dropped and cracked iPhone

I dropped my phone earlier which resulted in the top left corner cracking. Now my screen will not light up and I've tried resetting it. I am still receiving phone calls and text messages, and siri was working as well. If I get the screen fixed will it light up?

iPhone 4S, iOS 7.0.4

Posted on Feb 8, 2014 4:43 PM

Reply
1 reply

Feb 8, 2014 5:54 PM in response to LFaglie

Make an appointment at the genius bar. You can get a replacement for $199. Apple does not sell iPhone parts. No one other than Apple has legitimate access to parts. If you take it to a 3rd party, the only parts they can get are counterfeit, stolen, or salvaged. Allowing them to open it will forfeit all rights to have it serviced by Apple.

Dropped and cracked iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.