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Apple seems unable to reinstate my podcast after my rss feed is active again

I had a podcast on iTunes for several years called Punk Rock Pariah with Grendel. It was located here: http://itunes.apple.com/us/podcast/punk-rock-pariah-with-grendel/id448777825


At some point my website was not renewed. This caused my rss feed to go down, and itunes removed my podcast from the iTunes store. Now that I have my website again, I have the exact same rss feed as before, and I cannot figure out how to get my podcast reinstated. I have spent over an hour on the phone with Apple, and the person who responded to my support ticket I submitted clearly did not read my complaint because the response ignored some key facts. My RSS feed is: http://punkrockpariah.com/rss


They have given me two solutions, neither of which work:



1) Delete the rss feed from iTunes myself.
Because it is not showing up in the store, I cannot manage the podcast there, and thus cannot delete it and resubmit it.


2) Resubmit the podcast RSS.
I cannot do this because when I try, it says it is a duplicate RSS. I even tried altering it through a service like feedburner, which uses the original rss to produce a new one, but iTunes still recognizes it as the original.



So, I don't really know what to do. They have no workable solution and no answer on how to make a workable solution.


Thoughts?

Posted on Feb 8, 2014 7:34 PM

Reply
1 reply

Feb 8, 2014 7:59 PM in response to cameron.j.collins

You can try contacting iTunes Podcasting - per the email address - podcasts AT apple (dot) com


Tell them you want to get your show reactivated and that your feed is


http://punkrockpariah.com/rss


And this goes for the iTunes store page:


http://itunes.apple.com/us/podcast/punk-rock-pariah-with-grendel/id448777825




If they can not get you back up then you would need to slightly change your show title and the RSS feed URL - and then resubmit to iTunes the new feed.


But first I would suggest you try emailing apple and asking them to get you back and active again.


Rob W

libsyn

Apple seems unable to reinstate my podcast after my rss feed is active again

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