Jess-117
Level 1 (0 points)

Q: My ipad will not sync to my computer as it states 'could not be synced because the sync session failed to start'. I have a second ipad which will sync to the computer though.

Ipad states 'ipad could not be synced because the sync session failed to start'.

iPad 2, iOS 5

Posted on Feb 9, 2014 1:45 AM

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Jess-117

Q: My ipad will not sync to my computer as it states 'could not be synced because the sync session failed to start'. I have a second ... more

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  • by jeremy_v,

    jeremy_v jeremy_v Feb 11, 2014 12:27 PM in response to Jess-117
    Community Specialists
    Feb 11, 2014 12:27 PM in response to Jess-117

    Hi Jess-117,

     

    Thanks for visiting Apple Support Communities.

     

    It sounds like the unexpected sync behavior you're encountering is isolated to one iPad, but another is working fine with the same computer.

     

    The steps in this article can help troubleshoot the iPad that does not sync:

     

    iOS: Troubleshooting USB-related alerts when syncing

    http://support.apple.com/kb/TS5254

     

    Regards,

     

    Jeremy