Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i forgot my password to the ipod 5 gen and i try to restore and reset it but it dont work what do i do?

i hav forgot my password for my ipod 5 gen but i hav put it in so many times and it is disabled till i connect to itunes. and when i try to restore it it dont work so can u help?

iPod touch, iOS 7.0.4

Posted on Feb 9, 2014 5:40 AM

Reply
3 replies

Feb 9, 2014 5:58 AM in response to j4ybg987

Disabled

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Feb 12, 2016 1:37 AM in response to Ushmeeta_D1

If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipeto erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.

You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.


See my first reply on page 1 in this discussion for how to place the iPod in Recovery mode w/o buttons

Turn on W/O Buttons

i forgot my password to the ipod 5 gen and i try to restore and reset it but it dont work what do i do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.