iMac won't shut down properly!

Question

Level 1

1 points

iMac won't shut down properly!

When I try to shut down my iMac via the Menu Bar, only the Menu Bar disappears and the iMac seems to be stuck/frozen. Nothing else disappears and I can still click etc.. I am then normally forced to hold the power button on the back until the Dialog Box opens, where I then click Shut Down and this then makes it shut down correctly.

How can I fix this so it will shut down via the menu bar?

When I shut down I always uncheck the box "Reopen windows when logging back in". May this have something to do with it?

I am running a 21.5-inch (mid-2011) iMac on OS X 10.9.1.

Thank you.

iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.2)

Posted on Feb 9, 2014 4:05 AM

Reply

Answer 1

Linc Davis

Level 10

209,739 points

Feb 9, 2014 6:46 AM in response to elliswicks

If you have more than one user account, these instructions must be carried out as an administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Step 1

Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View ▹ Show Log List

from the menu bar.

Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.

If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Step 2

Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful.

Reply

Answer 2

elliswicks Author

Level 1

1 points

Feb 10, 2014 2:49 AM in response to Linc Davis

10/02/2014 10:35:58.993 Console[491]: Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"

10/02/2014 10:36:05.738 SIMBL Enabler for Sandboxed Apps[490]: Will terminate until reinvoked again by launchd.

10/02/2014 10:36:21.355 SIMBL Enabler for Sandboxed Apps[502]: Set up watching for containers directory at URL file://localhost/Users/elliswicks/Library/Containers/

10/02/2014 10:36:36.360 SIMBL Enabler for Sandboxed Apps[502]: Will terminate until reinvoked again by launchd.

10/02/2014 10:36:39.321 SIMBL Enabler for Sandboxed Apps[503]: Set up watching for containers directory at URL file://localhost/Users/elliswicks/Library/Containers/

10/02/2014 10:36:45.076 com.apple.IconServicesAgent[278]: main Failed to composit image for binding VariantBinding [0x27d] flags: 0x8 binding: FileInfoBinding [0x509] - extension: png, UTI: public.png, fileType: ????.

10/02/2014 10:36:45.076 quicklookd[397]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x1603] flags: 0x8 binding: FileInfoBinding [0x1503] - extension: png, UTI: public.png, fileType: ???? request size:128 scale: 1

10/02/2014 10:36:54.326 SIMBL Enabler for Sandboxed Apps[503]: Will terminate until reinvoked again by launchd.

10/02/2014 10:37:27.143 SIMBL Enabler for Sandboxed Apps[506]: Set up watching for containers directory at URL file://localhost/Users/elliswicks/Library/Containers/

10/02/2014 10:37:42.147 SIMBL Enabler for Sandboxed Apps[506]: Will terminate until reinvoked again by launchd.

10/02/2014 10:37:54.381 com.apple.launchd.peruser.501[183]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 9 seconds

10/02/2014 10:38:11.755 com.apple.launchd.peruser.501[183]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 2 seconds

10/02/2014 10:38:12.855 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:12.856 loginwindow[43]: Could not find image named 'hgfhfg'.

10/02/2014 10:38:15.150 syncdefaultsd[523]: Fixing push token

10/02/2014 10:38:15.218 com.apple.launchd[1]: (com.apple.WebKit.WebContent.E487770A-9C85-4263-9A8D-B9BF212F8A49[296]) Could not terminate job: 3: No such process

10/02/2014 10:38:15.218 com.apple.launchd[1]: (com.apple.WebKit.WebContent.E487770A-9C85-4263-9A8D-B9BF212F8A49[296]) Using fallback option to terminate job...

10/02/2014 10:38:15.218 com.apple.launchd[1]: (com.apple.WebKit.Networking.5973304C-981E-4822-851D-D315B84CBBB3[295]) Could not terminate job: 3: No such process

10/02/2014 10:38:15.218 com.apple.launchd[1]: (com.apple.WebKit.Networking.5973304C-981E-4822-851D-D315B84CBBB3[295]) Using fallback option to terminate job...

10/02/2014 10:38:15.221 com.apple.launchd[1]: (com.apple.WebKit.Networking.5973304C-981E-4822-851D-D315B84CBBB3[295]) Exited with code: 1

10/02/2014 10:38:15.326 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:16.349 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:16.923 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:17.542 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:18.456 SIMBL Enabler for Sandboxed Apps[524]: Set up watching for containers directory at URL file://localhost/Users/elliswicks/Library/Containers/

10/02/2014 10:38:24.510 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:27.295 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:33.460 SIMBL Enabler for Sandboxed Apps[524]: Will terminate until reinvoked again by launchd.

10/02/2014 10:38:37.679 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:38.196 loginwindow[43]: Could not find image named 'NSApplication'.

10/02/2014 10:38:49.794 loginwindow[43]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

10/02/2014 10:38:49.794 loginwindow[43]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

10/02/2014 10:38:51.472 com.apple.launchd.peruser.501[183]: (com.apple.mail.4080[392]) Exited: Terminated: 15

10/02/2014 10:38:51.675 SIMBL Enabler for Sandboxed Apps[527]: Set up watching for containers directory at URL file://localhost/Users/elliswicks/Library/Containers/

10/02/2014 10:38:56.288 com.apple.launchd.peruser.501[183]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 9 seconds

10/02/2014 10:38:56.349 WindowServer[101]: CGXGetConnectionProperty: Invalid connection 42127

10/02/2014 10:38:56.350 WindowServer[101]: CGXGetConnectionProperty: Invalid connection 42127

10/02/2014 10:39:01.474 sandboxd[137]: ([324]) Battery Status(324) deny file-read-data /Library/Preferences/com.apple.Bluetooth.plist

10/02/2014 10:39:06.679 SIMBL Enabler for Sandboxed Apps[527]: Will terminate until reinvoked again by launchd.

10/02/2014 10:39:20.971 loginwindow[43]: ERROR | -[Application terminate] | Application terminate returned 3

10/02/2014 10:39:23.973 loginwindow[43]: ERROR | -[Application hardKill:] | Application hardKill returned 3

10/02/2014 10:39:23.975 loginwindow[43]: ERROR | -[Application terminate] | Application terminate returned 3

10/02/2014 10:39:23.977 com.apple.launchd.peruser.501[183]: (com.apple.EscrowSecurityAlert[356]) Exited: Killed: 9

10/02/2014 10:39:23.987 com.apple.launchd[1]: (com.apple.ShareKitHelper[286]) Exited: Killed: 9

10/02/2014 10:39:23.987 com.apple.launchd[1]: (com.apple.internetaccounts[285]) Exited: Killed: 9

10/02/2014 10:39:23.996 UserEventAgent[11]: Captive: [UserAgentDied:142] User Agent @port=71431 Died

10/02/2014 10:39:23.998 com.apple.launchd.peruser.501[183]: ([0x0-0x29029].com.apple.AppleSpell[458]) Exited: Killed: 9

10/02/2014 10:39:24.003 com.apple.launchd.peruser.501[183]: (com.apple.UserEventAgent-Aqua[235]) Exited: Killed: 9

10/02/2014 10:39:24.250 NotificationCenter[270]: Connection interrupted.

10/02/2014 10:39:24.288 sandboxd[137]: ([324]) Battery Status(324) deny file-read-data /Library/Preferences/com.apple.Bluetooth.plist

10/02/2014 10:39:24.300 sessionlogoutd[534]: sessionlogoutd Launched

10/02/2014 10:39:24.338 sessionlogoutd[534]: DEAD_PROCESS: 43 console

10/02/2014 10:39:24.345 sandboxd[137]: ([324]) Battery Status(324) deny file-read-data /Library/Preferences/com.apple.Bluetooth.plist

10/02/2014 10:39:24.369 airportd[63]: _doAutoJoin: Already associated to “SKY7BA30”. Bailing on auto-join.

10/02/2014 10:39:24.403 sandboxd[137]: ([324]) Battery Status(324) deny file-read-data /Library/Preferences/com.apple.Bluetooth.plist

10/02/2014 10:39:24.436 loginwindow[43]: ERROR | -[Application setAppContext:] | Unable to get PID for context [0,53261]

10/02/2014 10:39:24.748 shutdown[535]: halt by _coreaudiod:

10/02/2014 10:39:24.000 kernel[0]: Kext loading now disabled.

10/02/2014 10:39:24.000 kernel[0]: Kext unloading now disabled.

10/02/2014 10:39:24.748 shutdown[535]: SHUTDOWN_TIME: 1392028764 748258

10/02/2014 10:39:24.000 kernel[0]: Kext autounloading now disabled.

10/02/2014 10:39:24.000 kernel[0]: Kernel requests now disabled.

10/02/2014 10:39:24.799 scanserver[227]: Scan server shutting down...

10/02/2014 10:39:56.000 bootlog[0]: BOOT_TIME 1392028796 0

There were no crash/panic logs.

Thank you.

Reply

Answer 3

Linc Davis

Level 10

209,739 points

Feb 10, 2014 6:28 AM in response to elliswicks

If you've installed an application called "Afloat," remove it according to the developer's instructions.

Uninstall SIMBL as follows. Back up all data before making any changes.

Triple-click anywhere in the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

/Library

In the Finder, select

Go ▹ Go to Folder...

from the menu bar, paste into the box that opens (command-V), and press return. A folder will open. From that folder, delete the items listed below (some may be absent.) You may be prompted for your administrator login password.

Application Support/SIMBL
InputManagers/SIMBL
LaunchAgents/net.culater.SIMBL.Agent.plist
ScriptingAdditions/SIMBL.osax

Log out and log back in.

Make sure you never reinstall SIMBL. It’s likely to come bundled with another third-party system modfication that depends on it. If you want trouble-free computing, avoid software that makes miraculous changes to other software, especially built-in applications. The only real exception to that rule is Safari extensions, which are mostly safe, and are easy to get rid of when they don’t work. SIMBL and its dependents are not Safari extensions.

Reply