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toni mekari

Q: my i phone 5 is not synchronising my contact to my Mac Book Pro?

Hi, i have an I phone 5 and a Mac Book pro,

when i synchro with USB i cant see my contact changed on my Mac Book Pro, couple weeks ago it was ok now since a few days i dont see any changes in my contacts, i have 297 contacts on my I phone and 298 on My book Pro, when I tunes open i have summary apps tones music ....

before there was an icon after summary (info) now it is disappeared from the menu in the I tunes? any one can help me please?

thanks  ..

MacBook Pro, iOS 7.0.4

Posted on Feb 9, 2014 6:17 AM

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Q: my i phone 5 is not synchronising my contact to my Mac Book Pro?

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  • by sterling r,

    sterling r sterling r Feb 11, 2014 10:34 AM in response to toni mekari
    Community Specialists
    Feb 11, 2014 10:34 AM in response to toni mekari

    Hello Toni Mekari,

     

    It sounds like you are not seeing the Info tab in iTunes when you connect your device. Based on this activity you describe it sounds like you are using Mac OS X 10.9, Mavericks. Mavericks does not use Sync Services so there is no Info tab to click in iTunes. Here is more info from an article explaining why there is no Info tab.

    OS X Mavericks

    OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.

    From: About SyncServices

              http://support.apple.com/kb/HT5847

     

    You can use iCloud to sync your calendars from your computer to your phone with the added bonus of not needing to connect your phone physically to your computer to update it.

    Set up iCloud on all your devices. The rest is automatic.

    http://www.apple.com/icloud/setup/

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling