I'm trying to reset my password and I don't remember the answers to one of the security questions, at least it's not taking the answer that I'm pretty sure I answered when I set this up years ago. Any help or suggestions?

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CAMARO1976 Author

Level 1

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I'm trying to reset my password and I don't remember the answers to one of the security questions, at least it's not taking the answer that I'm pretty sure I answered when I set this up years ago. Any help or suggestions?

I'm trying to reset my password and I don't remember the answers to one of the security questions, at least it's not taking the answer that I'm pretty sure I answered when I set this up years ago. Any help or suggestions?

Mac OS X (10.6.8)

Posted on Feb 9, 2014 7:50 AM

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Answer 1

Niel

Level 10

727,163 points

Feb 9, 2014 7:55 AM in response to CAMARO1976

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.

It isn't possible to create a rescue email address without correctly answering two of the questions.

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