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Setting up VPN - problem

Help! Set up my VPN on settings. Internet connection fine. When I turn on VPN I get "authentication failed". What do I need to do?

iPad 2

Posted on Feb 9, 2014 9:17 AM

Reply
2 replies

Feb 9, 2014 9:39 AM in response to Glandail

Seems to me the VPN login creditials are incorrect or the VPN server you're trying to login at doesn't (yet) know your login code or the VPN address you're using is different from what it should be.


Your username could be an e-mail address, check with the VPN provider how to exactly format the e-mail address.


If the VPN provider has specified a "secret word" (not the password), check if you have it.


When you have a succesfull VPN login a popup appears on the iPad screen


VPN Connection

Welcome! Enjoy you encryption


Here's a bit more how VPN looks like on the iPad


VPN on the iPad mini

Setting up VPN - problem

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