3 Replies Latest reply: Feb 9, 2014 3:57 PM by bobseufert
kaykay414 Level 1 Level 1 (0 points)

O.K. so my iPad is cracked, but that can't be the reason why my screen completly freezes. I don't know why it does this. If you could tell me how to prevent this from happening or how to fix it without having to restore my iPad on the computer everytime. Yes I try the thing where you hold in the home button the while holding the sleep/wake button for 10-15 seconds that doesn't work. Oh and it's the screen that freezes though if i hold in the home button siri always pops up and i can ask her questions, but whenever I tap the screen it doesn't work.


iPad, iOS 7.0.4
  • sberman Level 7 Level 7 (27,240 points)

    kaykay414 wrote:

     

    O.K. so my iPad is cracked, but that can't be the reason why my screen completly freezes.

    I cannot imagine how you could possibly know this.  Has an Authorized Apple Service person told you this?  I wouldn't think so.

  • kaykay414 Level 1 Level 1 (0 points)

    so everyone i know who has an ipad (whos screen isnt cracked) has this problem too. I mean I don't know for sure if it's because it's cracked but I don't think it is. I just want to find  a way to stop it from happening not to be bullied. Sorry if i don't know everything.

    sberman wrote:

     

    kaykay414 wrote:

     

    O.K. so my iPad is cracked, but that can't be the reason why my screen completly freezes.

    I cannot imagine how you could possibly know this.  Has an Authorized Apple Service person told you this?  I wouldn't think so.

  • bobseufert Level 6 Level 6 (9,355 points)

    Did it freeze before the screen was broken or did it start afterwards ? If a simple reset doesn't unfreeze it I'd say it was the screen.