iPhoto 9.5.1 - Hangs on any movie file import - crashes -help!

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Level 1

5 points

iPhoto 9.5.1 - Hangs on any movie file import - crashes -help!

Hey There Everyone!

I'm working in iphoto 9.5.1 and Mavericks and have been for weeks. However, since my upgrade to Mavericks I've had no luck importing any movie file (.MOV,.mp4) into my library from either my iphone or my T2i Canon. Photos are fine. Videos are not.

I have browsed the boards here and have done the following:

HELD DOWN ALT/OPTION & created a new library. IMPORT STILL HANGS AND CRASHES when trying to import videos

CREATED NEW USER and new library - IMPORT STILL HANGS & CRASHES

HAVE repaired permssions, then deleted app, receipts and re-installed from APP store. Still crashes.

Photos import without any problem. If I have a mix, it imports the photos up until the video, then it's the spinning beach ball of death.

I get a "not responding" (even after an hour) and then I force quit. On re-opening I get: "A photo ahs been found in the iPhoto library that has not been imported. Would you like to import it? " This is always the movie file and when I do this it hangs again. I end up saying no and it's put into a .recovered folder just outside my library.

All other functions seem to be working in Iphoto. Any help anyone has would be great!

Thanks!

Jon

iMac, OS X Mavericks (10.9.1)

Posted on Feb 9, 2014 6:14 PM

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Answer 1

Yer_Man

Level 10

162,290 points

Feb 10, 2014 1:22 AM in response to JonBoyEditor

Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.

Look there for a Folder called 'Import' or 'Importing'.

Drag it to the Desktop. Make no other changes. Start iPhoto. Does that help?

If it does then look inside that folder on your desktop. Does it contain anything you want? If not you can trash the folder.

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Answer 2

JonBoyEditor Author

Level 1

5 points

Feb 10, 2014 4:05 AM in response to Yer_Man

Thanks for the reply Terence!

I did as you said, unfortunately there was no folder called Import in the contents folder at all. The only import label files were .nib files in the resources, and I didn't think I should touch those.

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Answer 3

Yer_Man

Level 10

162,290 points

Feb 10, 2014 4:24 AM in response to JonBoyEditor

You're right-clicking on the application.

Go to your Pictures Folder and find the iPhoto Library there...

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Answer 4

JonBoyEditor Author

Level 1

5 points

Feb 10, 2014 5:01 AM in response to Yer_Man

Hey Terence,

Thanks again (and rookie mistake heading for the application! - it's early morning and I was up with a baby - went to the app instead of the library!)

I found the import folder only after repeating a failed import. That eliminates the error message when I open iPhoto (thank you!), but I'm still having issues with the importing of Video. It seems like it's working and then it just hangs. Using your method, I can at least navigate to that Import folder after the fact and yank out the video. (that at least gets it onto my computer) However, it seems like I can't even drag from the desktop to my iPhoto library without my library just hanging. Bringing videos into my iphoto library is impossible right now.

Thanks for eliminating one of the issues though! Cheers.

Jon

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Answer 5

Jun 17, 2014 7:22 PM in response to JonBoyEditor

Hello JonBoy!

I have the same problem. I've read a lot of suggestions about how to fix this problem but no one seems to really solve it. Did you find a solution for the video import in iPhoto?

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Answer 6

JonBoyEditor Author

Level 1

5 points

Jun 22, 2014 6:47 PM in response to JaroslavDJ

Hey JaroslavDJ!

Yes! Though I can't find the relevant string now of the one that helped me, but un-install and remove all WMV FLip4Mac elements. That's what's throwing the thing off. I believe I checked in my user/library/application support to make sure there were no leftover files. But run "un-install" on FLIP4MAC. That worked for me!

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Answer 7

Jun 23, 2014 6:12 AM in response to JonBoyEditor

Hey Jon,

Thanks for your answer. I got what worked for you, but I never installed the Flip4MAC.

Thanks anyway!

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Answer 8

Old Toad

Level 10

207,367 points

Jun 23, 2014 9:17 AM in response to JaroslavDJ

Do you have Perian installed? If so remove it from the System Preferences, reboot and try importing again. The Perian components will be in either the HD/Library/QuickTime folder or the Home/Library/Quicktime folder.

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Answer 9

Jun 24, 2014 3:21 PM in response to Old Toad

Hey, Old Toad. Thanks for the advice. Actually, I don't have Perian installed. I don't even know what is that. I just took my MacBookPro out of the box, run the update for all the OS X Maverick stuff and started the transfer of my pictures (including videos - .mov, .mpeg, .avi - mostly .mov) from my external hard drive (that was a backup from windows) to iphoto. Just the pictures were included correctly to the iphoto library. The videos are in that IMPORT folder of the iphoto library but every attempt of iphoto to import them (at the startup) are failed. The message says something like "677 itens have been found in the iPhoto library that have not been imported. Would you like to import it?" (but in portuguese cause I use it on this language). I use the iPhoto 9.5.1.

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Answer 10

Old Toad

Level 10

207,367 points

Jun 24, 2014 3:29 PM in response to JaroslavDJ

Open the iPhoto Library as Terence Devlin as shown in this screenshot

and move the contents of the Auto Import folder

to a folder on the Desktop. Launch iPhoto and check to see if that message has gone away. If it has you can try importing the files from the folder on the Desktop again.

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Answer 11

Jun 24, 2014 3:58 PM in response to Old Toad

I did it. The Auto Import folder was empty. But I did the same steps with the Import folder (Import>Master where the videos were). Moved to to the desktop. The error message really disappeared (problem 1 solved). But when I import the itens from the Import folder on the desktop to iPhoto, the itens are included to the library but don't run (an error message appear "OSStatus error -54."). And when the iphoto is closed and started up again, there is the same error message again trying to import the same 677 videos.

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Answer 12

Old Toad

Level 10

207,367 points

Jun 25, 2014 8:00 AM in response to JaroslavDJ

the itens from the Import folder on the desktop

Can you play the video files while they are on the Desktop?

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Answer 13

Jun 25, 2014 10:47 AM in response to Old Toad

Yes, the videos run normally when I open then from the desktop.

I realized that all those files that were in my external hard drive appeared with the locker sign. When I unlocked them, the situation was partially solved. I mean partially cause I tested with several files, one by one, and all of them were accepted by iPhoto and worked fine. But when I did the massive import with all my video files unlocked (I used the Lunchpad>Applications>Terminal chflags -R nouchg ~/"PATH" to unlock all of them, cause I'm talking about several files inside several separated folders) some of them (~ 400/670) were imported correctly (problem solved) and the others simply weren't imported. An error message said that those files (~ 270/670) were not supported or something like that (even some of them having the same .mov extensions).

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Answer 14

Old Toad

Level 10

207,367 points

Jun 25, 2014 10:55 AM in response to JaroslavDJ

As a test launch iPhoto with the Option key held down and create a new, test library. Try to import some of those 270 problem videos to see if they will import. This is just to confirm that it's not an issue with your current library.

Are those 270 videos viewable from the Desktop with QT Player?

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Answer 15

Jun 25, 2014 11:04 AM in response to Old Toad

Most part of them are viewable with the QT Player from the desktop. A few of them (~20 that are .avi or .wmv) are not.

I will try to rebuild the whole library.

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